Flutter & Wink FAQs
About Flutter & Wink
Where are you located?
We are located at 13025 NE Fourth Plain Blvd., Suite 102, Vancouver, WA 98682. Note that our entrance is at Suite 103 — look for our signage and come on in!
What are your hours?
Our appointment hours are Monday through Saturday, 7:00 AM to 7:00 PM. Our front desk is available Monday through Saturday, 9:00 AM to 5:00 PM. We are closed on Sundays.
How do I reach you?
You can call or text us at (360) 521-0473, email us at flutterandwink@gmail.com, or use the contact form on our website. For the fastest response during business hours, calling is best.
Who owns Flutter & Wink?
Flutter & Wink is a woman-owned business founded by Lindsay Terrill. Our team of 14 licensed specialists is dedicated to providing a luxury esthetic experience in the heart of Vancouver, WA. We have been proud recipients of the Best of Clark County award for esthetics six consecutive years running, from 2020 through 2025.
Booking & Appointments
How do I book an appointment?
The easiest way to book is online through our booking portal at flutterandwink.com. You can schedule 24/7 at your convenience. You are also welcome to call our front desk at (360) 521-0473 during business hours.
Do I need to create an account to book online?
Yes, our booking system (Mangomint) requires a quick account setup so we can store your preferences, appointment history, and contact information. It only takes a minute and makes future bookings even faster.
Do you accept walk-ins?
We recommend booking in advance to secure your preferred time and specialist. Walk-ins are welcome based on availability, but we cannot guarantee a spot without an appointment, especially for our most popular services.
Can I request a specific specialist?
Absolutely. When booking online, you will have the option to select your preferred team member. If you have a favorite, we always encourage you to request them, your relationship with your specialist matters to us.
How far in advance should I book?
It depends on the service. For popular services like eyelash extensions, Neveskin™, and microblading, we recommend booking at least one to two weeks ahead. For higher-demand time slots (early mornings, Saturdays), booking two to three weeks in advance is a good idea. Same-week availability does come up, so it is always worth checking our online portal.
What is your cancellation policy?
We ask that you provide at least 24 hours notice if you need to cancel or reschedule. Late cancellations and no-shows affect our specialists’ schedules and livelihoods. Please review our full Service Policies page for details on fees that may apply.
What happens if I am running late?
Please let us know as soon as possible if you are running behind. Depending on how late you arrive, we may need to shorten your service or ask you to reschedule in order to respect the next client’s appointment time. Arriving 5 minutes early is always appreciated.
Visiting Flutter & Wink
Child Policy
Child Policy: At Flutter and Wink, we want every visit to feel like a peaceful escape. To ensure a safe and relaxing environment for all of our guests, children under the age of 10 must be accompanied by a supervising adult other than the client receiving services. For insurance and liability reasons, our staff is unable to provide supervision, and as we share proximity with a neighboring business, we are committed to maintaining a calm, quiet atmosphere for everyone.
If a supervising adult is unavailable, we kindly ask that you reschedule your appointment in advance. Clients who arrive with an unsupervised child may be asked to reschedule and will be responsible for the full cost of the forfeited appointment. We appreciate your understanding and look forward to taking care of you!